11 English-speaking jobs in Biella

Process Coordinator for Customer Care Management will analyze, standardize, and improve international customer service processes. Requires experience with process management, customer service operations, and analytical skills.

Enforces the Quality Management System (QMS) at the operational level. Performs daily inspections of services and deliverables against contract standards, verifying technical compliance and documenting deficiencies. Coordinates with supervisors and the Work Control Center to ensure quality integration into workflow.

Manages all aspects of a contract, including workforce direction, resource allocation, and performance oversight. Ensures contract compliance and resolves government concerns. Requires at least five years of experience managing similar contracts.

Middle Functional Analyst with 2-4 years of experience needed to analyze functional requirements, design and develop PL/SQL solutions, and optimize SQL queries on Oracle databases.

Design and implement machine learning models to solve business problems. Conduct statistical analyses, develop data workflows, and collaborate with data engineers. Translate data insights into actionable recommendations.

Drivers will operate client-provided vehicles equipped with mapping equipment to collect street-level data. Requires 5+ years of driving experience, at least 2 years professional driving, and good English. Must be comfortable driving in high-traffic conditions and have familiarity with GPS devices. Travel and extended assignments are required.

Develop and manage a service provider landscape, supporting the creation of a standardized partner network. Drive process improvement and collaborate with international teams on tender processes and cost monitoring.

Develop and implement international process management standards for customer care. Validate business cases to improve customer satisfaction and service quality.

Data Scientist Junior will design and implement machine learning models, conduct statistical analyses, and develop data workflows. Requires proficiency in Python or R, machine learning frameworks, and big data processing tools. Experience with cloud platforms, SQL, and data visualization is also needed.

Ensures compliance with environmental, energy, and sustainability requirements. Implements the Environmental Management System (EMS), prepares environmental permits and reports, and develops and enforces the Installation Energy Plan. Conducts audits, inspections, and spill drills.

Manages and enforces the Quality Management System (QMS) at NAS Sigonella. Develops and maintains the Quality Control Plan, supervises Quality Control personnel, and conducts trend analysis of inspection data. Serves as primary point of contact for Government QAEs and provides quality performance reports. Requires ASQ CMQ/OE certification and five years of experience developing and enforcing QMS programs.