3463 customer service English-speaking jobs in Italy

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

The main mission of the department is to manage contracts related to Customer Service. ... Coordinate and oversee Customer Acceptance Tests. ... Maintain regular and professional communication with the customer. ... Strong customer orientation and ability to build solid and collaborative relationships with clients. ... Ability to identify customer needs and translate them into technical and product requirements (mandatory

WHAT YOU WILL DO: We are seeking a Customer Service Functional Leader to join our Customer Service Lifecycle ... The position reports directly to the Customer Service Lifecycle Manager. ... This role acts as the key customer service representative within new model year development projects ... Provide weekly updates to project teams on customer service readiness, product performance, and field ... Define and coordinate action plans aligned with customer service deliverables and project milestones,

a critical role where you will have an opportunity to shine and deliver world-class customer service ... Customer Services Executive This position sits at the heart of our growing global organisation and is

Service Analyst to reinforce the Customer Service department. ... The Customer Service Development Specialist will play a key role in supporting Customer Service business ... What You Need to Be Successful Customer Orientation / Customer Service mindset Degree in Statistics ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... role Acma (https://www.acma.it/en), one of the 21 companies inside Coesia Group, is looking for a Customer

Customer Services Manager This position sits at the heart of our growing global organisation, you will ... Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. ... And your sense of ownership means you’ll continuously ensure the quality of service and the workspace ... run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer

team as a Customer Service Advisor. ... As a Customer Service Advisor, you will be responsible for providing exceptional customer service and ... to improve and enhance the customer service experience Qualifications High school diploma or equivalent ... Job Overview We are currently seeking a highly motivated and customer-focused individual to join our ... Responsibilities Act as the first point of contact for all customer inquiries and provide timely and

Service Assistant to join our team based in Turin. ... department in the operational and administrative management of customers, ensuring efficient and timely service ... Who We're Looking For For the K-Way brand, we are looking for a motivated and detail-oriented Customer ... and archive commercial and administrative documents Handle replacements, product exchanges, and other customer ... shipments Handle complaints related to shipping delays, missing goods, and issues with carriers Manage customer

the company’s dealers network, reporting to the Global Customer Service Manage. ... Responsibilities The person will join Cassina’s Customer Service team and will be responsible for managing ... Activities Customer order management activities, with a particular focus on sales support materials ... customers through online shipping services; Ensure that customers receive an appropriate level of service

member of the front‑line customer service team, providing excellent customer service across phone, email ... Enjoyment of direct customer contact and high service level. ... Customer Service Representative Italy (m/f/x) This role supports the NPWT business in Italy as a permanent ... Close cooperation with operations, logistics, sales, and finance to maximize customer service. ... High level of service and customer orientation combined with a goal‑oriented communication style.

As a Service Campaign Specialist, you will be responsible for planning and executing customer-focused ... service campaigns. ... satisfaction and operational performance YOUR RESPONSIBILITIES Coordinate and manage service campaigns ... service or campaign coordination, ideally in automotive or manufacturing Technical background is a ... goal is to ensure smooth coordination across departments and deliver high-quality results that enhance customer

Act as the "voice of the customer," connecting Sales, Marketing, Operations, and Service. ... experience (from lead generation to service), acting as the “voice of the customer” and connecting Sales ... Support the Service team in defining intervention standards and SLAs aligned with customer expectations ... , installation, service). ... , Marketing, Operations, and Service.

for new premium services Analyse customer feedback and service team performance to identify areas for ... owner and key contact for escalated service and quality issues within the region Manage SBU Service ... service metrics Conduct regular audits and assessments of service quality Develop and implement initiatives ... and 3 days remote Employment: Permanent Responsibilities Monitor, analyse, and report on customer ... excellence Design and update quality assurance procedures and customer satisfaction surveys Act as

standardsGather, analyze, and report client feedback to continuously elevate service qualityLead, guide ... with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service ... additional languages are a strong advantageHighly passionate about luxury travel, lifestyle, and premium service

EMEA Quality Customer Service Program Manager page is loaded## EMEA Quality Customer Service Program ... Service Program Manager** to join our team. ... Service operations across the EMEA region.Your mission is to bridge the gap between operational efficiency ... and customer satisfaction by implementing an **Agile/Lean-oriented Quality Management System (QMS)** ... In this pivotal role, you will be responsible for defining and driving the quality roadmap for our Customer

Excellence teams (After Sales & Customer Service) by designing, developing and evolving all elements ... Familiarity with After Sales / Customer Service or Operations in general is considered a plus. ... Service function. ... The Customer Experience Process Specialist drives business transformation across all global Customer ... interviews, benchmarking, and AI opportunities) into actionable insights that streamline processes, enhance service

service, maximizing customer loyalty, and sales opportunities. ... Provides world class customer service, creating a friendly, welcoming customer experience through personalized ... service and sales experience Strong customer‑orientation in line with company standards Excellent ... service and the profitability of the location. ... customer complaints in a professional manner.

Customer Service Specialist | Internship Intern Workplace Type: MSXI Office MSX International Group ... Our ideal Customer Service Specialist has a Bachelor’s degree in Economics, Communication or similar, ... As part of our team, you will manage customer inquiries and communicate with customers using different ... Your key tasks will be: Answering customers inquiries Ensuring customer satisfaction and managing ... follow-ups Optimizing follow-up processes to improve customer satisfaction Defining and implementing

Key Clients Customer Service We are looking for a Key Clients Customer Service to join our team, whose ... lifecycle, from pre‑sales to after‑sales service. ... goal is to provide excellent service to our customers who contact us. ... Cross‑functional collaboration to ensure maximum customer satisfaction. ... Management of back office operations, including order processing, delivery monitoring, after‑sales service