3467 customer service English-speaking jobs in Italy

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

**THE ROLE**The Customer Service Supervisor is responsible for leading and optimizing customer service ... consistent service quality across EMEA regions.* **Oversee day‑to‑day customer service operations,** ... The role involves managing a customer service team, developing service standards and policies, analyzing ... **Main Responsibilities:** * **Lead and manage the customer service team,** motivating staff and ensuring ... and analyze performance metrics and KPIs** (e.g., service levels, customer satisfaction, response times

the company’s dealers network, reporting to the Global Customer Service Manage. ... Responsibilities The person will join Cassina’s Customer Service team and will be responsible for managing ... Activities Customer order management activities, with a particular focus on sales support materials ... customers through online shipping services; Ensure that customers receive an appropriate level of service

At least 3 years' experience in a customer service, customer operations, or sales support environment ... The role sits at the intersection of customer service, sales support, and order management, ensuring ... a high level of service across the full order-to-cash cycle. ... Operations Specialist to support its French-speaking customer portfolio . ... Manage customer orders end to end, from order entry through shipment and invoicing.

WHAT YOU WILL DO: We are seeking a Customer Service Functional Leader to join our Customer Service Lifecycle ... The position reports directly to the Customer Service Lifecycle Manager. ... This role acts as the key customer service representative within new model year development projects ... Provide weekly updates to project teams on customer service readiness, product performance, and field ... Define and coordinate action plans aligned with customer service deliverables and project milestones,

Your mission as an International Customer Service Specialist: Serve as the primary contact for our international ... service, logistics, or order management Strong organizational and coordination skills with attention ... closely with production and logistics partners to ensure timely and cost-efficient deliveries Manage customer ... Administration, International Trade, Logistics, or a related field 2+ years of experience in international customer ... order-to-delivery process, coordinate with internal departments and external stakeholders, and ensure that all customer

Service Analyst to reinforce the Customer Service department. ... The Customer Service Development Specialist will play a key role in supporting Customer Service business ... What You Need to Be Successful Customer Orientation / Customer Service mindset Degree in Statistics ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... role Acma (https://www.acma.it/en), one of the 21 companies inside Coesia Group, is looking for a Customer

customer support team while driving strategic service improvement projects. ... Customer Service Manager Date: Apr 23, 2026 Company: Location: Milano, IT, 20157 Ingenico is the ... Role Overview We are seeking an experienced and proactive Customer Service Manager to strengthen our ... implementing quality standards, and embedding customer feedback into service enhancement plans Skills ... Profile An innovative and customer‑focused leader who brings structure and discipline to service delivery

Customer Service Agent Department: 16-432 - Operations-Customer Services Employment Type: Permanent ... Our Customer Service team plays a vital role in that journey — acting as the voice of our customers and ... What You'll Be Doing Deliver exceptional customer service across all channels (voice, email, chat, ... As a Customer Service Associate, you’ll deliver outstanding support across multiple communication channels ... What You'll Bring Previous experience in a customer‑facing role, delivering outstanding service.

Your Opportunity Location: San Pietro Mosezzo (Novara) As Customer Service Specialist you will be part ... You have a caring attitude, understand customer centricity and the ability to translate customers needs ... You Contribute First point of contact for Italian and European customers Accurate management of customer

Reporting to the Customer Service Manager he/she will be accountable for the following: To be responsible ... maintain the relationship with customers understanding their needs and problems to ensure a high-quality service ... The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and ... during all phases of order fulfilment to inform the customer of any time deviation from agreed timing ... To cooperate with the Project Manager in the operative management of first order to customer, as a result

Service Assistant to join our team based in Turin. ... department in the operational and administrative management of customers, ensuring efficient and timely service ... Who We're Looking For For the K-Way brand, we are looking for a motivated and detail-oriented Customer ... and archive commercial and administrative documents Handle replacements, product exchanges, and other customer ... shipments Handle complaints related to shipping delays, missing goods, and issues with carriers Manage customer

Select how often (in days) to receive an alert: Create Alert As a Customer Service Analyst, you'll be ... at the heart of our customer operations, driving seamless service for a key portfolio of clients. ... About You: To excel in this role, you'll need strong customer service skills, solid organisational abilities ... in to help your teammates whenever needed to maintain high service levels. ... to meet service level targets by proactively managing orders against forecasts.

Join our dedicated Customer Service team Position: Customer Service Representative – Italy Location: ... service or a recent graduate in the field Strong MS Office skills (Word, Excel, Outlook, Teams) Ability ... (Hybrid – at least 3 days/week on-site) Contract: 12 months / can be extended YOUR MISSION: Process customer ... orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support ... inquiries & ensure timely follow-up Prepare sales reports upon request YOUR PROFILE: Previous experience in customer

Act as the "voice of the customer," connecting Sales, Marketing, Operations, and Service. ... experience (from lead generation to service), acting as the “voice of the customer” and connecting Sales ... Support the Service team in defining intervention standards and SLAs aligned with customer expectations ... , installation, service). ... , Marketing, Operations, and Service.

for new premium services Analyse customer feedback and service team performance to identify areas for ... owner and key contact for escalated service and quality issues within the region Manage SBU Service ... service metrics Conduct regular audits and assessments of service quality Develop and implement initiatives ... and 3 days remote Employment: Permanent Responsibilities Monitor, analyse, and report on customer ... excellence Design and update quality assurance procedures and customer satisfaction surveys Act as

, motivate and develop the Customer Support team, promoting a strong service-oriented culture and continuous ... KPIs related to the service delivered, planning and implementing corrective actions when necessaryCollect ... Service or Commercial Back Office roles, preferably in a structured and international environmentStrong ... ROLE RESPONSIBILITIES:Ensure a competent and professional response service for customers and sales agentsCoordinate ... He/She will play a key role in ensuring an excellent customer experience and in coordinating operational

Responsibilities Providing exceptional standards of customer service surpassing customer expectations ... service, attitude, personal grooming, dress code and behaviou rDeveloping a detailed knowledge of the ... Ceremon yDemonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer ... loyalt yResolving customer complaints promptly and successfully by investigating problems, developing ... servic eBuilding, developing and maintaining your own client database ensuring repeat visits and customer

Excellence teams (After Sales & Customer Service) by designing, developing and evolving all elements ... Familiarity with After Sales / Customer Service or Operations in general is considered a plus. ... Service function. ... The Customer Experience Process Specialist drives business transformation across all global Customer ... interviews, benchmarking, and AI opportunities) into actionable insights that streamline processes, enhance service