3876 customer service English-speaking jobs in Italy

  • Concentrix
  • Italy
  • May 13
service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service
  • IDV
  • Bolzano
  • May 12
The main mission of the department is to manage contracts related to Customer Service. ... Coordinate and oversee Customer Acceptance Tests. ... Maintain regular and professional communication with the customer. ... Strong customer orientation and ability to build solid and collaborative relationships with clients. ... Ability to identify customer needs and translate them into technical and product requirements (mandatory
  • IWG plc
  • Catania
  • May 18
a critical role where you will have an opportunity to shine and deliver world-class customer service ... Customer Services Executive This position sits at the heart of our growing global organisation and is
  • Perfetti Van Melle
  • Lainate
  • May 12
Select how often (in days) to receive an alert: Customer Service Specialist Date: May 15, 2026 Location ... Support continuous improvement initiatives to enhance customer experience. ... accurate records in ERP and CRM systems Required: Bachelor’s degree or equivalent working experience in Customer ... Proactively address and resolve service issues, delivery discrepancies, and complaints. ... Familiarity with supply chain operations and service KPIs. Experience in a B2B environment.
  • Regus
  • Imola
  • May 10
Customer Services Manager This position sits at the heart of our growing global organisation, you will ... Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. ... And your sense of ownership means you’ll continuously ensure the quality of service and the workspace ... run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer
  • Zegna
  • San Pietro Mosezzo
  • May 6
Your Opportunity Location: San Pietro Mosezzo (Novara) As Customer Service Specialist you will be part ... You have a caring attitude, understand customer centricity and the ability to translate customers needs ... You Contribute First point of contact for Italian and European customers Accurate management of customer
  • Chromavis Fareva
  • Offanengo
  • May 6
Reporting to the Customer Service Manager he/she will be accountable for the following: To be responsible ... maintain the relationship with customers understanding their needs and problems to ensure a high-quality service ... The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and ... during all phases of order fulfilment to inform the customer of any time deviation from agreed timing ... To cooperate with the Project Manager in the operative management of first order to customer, as a result
  • K-Way
  • Torino
  • May 3
Service Assistant to join our team based in Turin. ... department in the operational and administrative management of customers, ensuring efficient and timely service ... Who We're Looking For For the K-Way brand, we are looking for a motivated and detail-oriented Customer ... and archive commercial and administrative documents Handle replacements, product exchanges, and other customer ... shipments Handle complaints related to shipping delays, missing goods, and issues with carriers Manage customer
  • Ferrero International S.A.
  • Alba
  • May 2
Select how often (in days) to receive an alert: Create Alert As a Customer Service Analyst, you'll be ... at the heart of our customer operations, driving seamless service for a key portfolio of clients. ... About You: To excel in this role, you'll need strong customer service skills, solid organisational abilities ... in to help your teammates whenever needed to maintain high service levels. ... to meet service level targets by proactively managing orders against forecasts.
  • Iveco Group
  • Turin
  • May 10
WHAT YOU WILL DO: We are seeking a Customer Service Functional Leader to join our Customer Service Lifecycle ... The position reports directly to the Customer Service Lifecycle Manager. ... This role acts as the key customer service representative within new model year development projects ... Provide weekly updates to project teams on customer service readiness, product performance, and field ... Define and coordinate action plans aligned with customer service deliverables and project milestones,
  • alpitronic Americas LLC
  • Bolzano
  • May 2
As a Service Campaign Specialist, you will be responsible for planning and executing customer-focused ... service campaigns. ... satisfaction and operational performance YOUR RESPONSIBILITIES Coordinate and manage service campaigns ... service or campaign coordination, ideally in automotive or manufacturing Technical background is a ... goal is to ensure smooth coordination across departments and deliver high-quality results that enhance customer
  • Solventum
  • Pioltello
  • May 15
member of the front‑line customer service team, providing excellent customer service across phone, email ... Enjoyment of direct customer contact and high service level. ... Customer Service Representative Italy (m/f/x) This role supports the NPWT business in Italy as a permanent ... Close cooperation with operations, logistics, sales, and finance to maximize customer service. ... High level of service and customer orientation combined with a goal‑oriented communication style.
  • Marelli
  • Corbetta
  • May 6
service levels and customer experience. ... About the Position We are looking for a Customer Service & OES (Original Equipment Service) Specialist ... As the Customer Service & OES Specialist at Marelli, you will be responsible for overseeing customer ... Qualifications Experience in customer service and supply chain operations. ... improvement of service processes to drive customer satisfaction and business growth.
  • CAREL
  • Brugine
  • May 6
Act as the "voice of the customer," connecting Sales, Marketing, Operations, and Service. ... experience (from lead generation to service), acting as the “voice of the customer” and connecting Sales ... Support the Service team in defining intervention standards and SLAs aligned with customer expectations ... , installation, service). ... , Marketing, Operations, and Service.
  • Stanley Black & Decker, Inc.
  • Vimercate
  • May 6
for new premium services Analyse customer feedback and service team performance to identify areas for ... owner and key contact for escalated service and quality issues within the region Manage SBU Service ... service metrics Conduct regular audits and assessments of service quality Develop and implement initiatives ... and 3 days remote Employment: Permanent Responsibilities Monitor, analyse, and report on customer ... excellence Design and update quality assurance procedures and customer satisfaction surveys Act as
  • Jimmy Choo
  • Roma
  • May 9
Responsibilities Providing exceptional standards of customer service surpassing customer expectations ... service, attitude, personal grooming, dress code and behaviou rDeveloping a detailed knowledge of the ... Ceremon yDemonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer ... loyalt yResolving customer complaints promptly and successfully by investigating problems, developing ... servic eBuilding, developing and maintaining your own client database ensuring repeat visits and customer
  • Hertz
  • , Sicilia, Italy
  • May 27
service, maximizing customer loyalty, and sales opportunities. ... Provides world class customer service, creating a friendly, welcoming customer experience through personalized ... service and sales experience Strong customer‑orientation in line with company standards Excellent ... service and the profitability of the location. ... customer complaints in a professional manner.
  • Mondelēz International
  • Turbigo
  • May 9
Job Specific Requirements 3–4 years experience in Customer Service Finance. ... Job Type: Temporary (Fixed Term) Credit & Collections Management (BTC) Customer Service & Logistics ... Experience in handling customer complaints. Strong SAP (Finance and dispute) knowledge. ... Minimize overdue invoice balances, cash application to customer accounts, and process claims/deductions
  • Thélios
  • Belluno
  • May 9
Key Clients Customer Service We are looking for a Key Clients Customer Service to join our team, whose ... lifecycle, from pre‑sales to after‑sales service. ... goal is to provide excellent service to our customers who contact us. ... Cross‑functional collaboration to ensure maximum customer satisfaction. ... Management of back office operations, including order processing, delivery monitoring, after‑sales service
  • Hellosunshinetravels
  • Roma
  • May 2
We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about ... long‑term relationships that turn travelers into repeat clients What We’re Looking For: Strong customer ... a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service ... service and communication skills Organized, self‑motivated, and comfortable working independently ... make lifelong memories If you love helping people, enjoy planning, and want a career that blends service
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