3405 customer service English-speaking jobs in Italy

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

The main mission of the department is to manage contracts related to Customer Service. ... Coordinate and oversee Customer Acceptance Tests. ... Maintain regular and professional communication with the customer. ... Strong customer orientation and ability to build solid and collaborative relationships with clients. ... Ability to identify customer needs and translate them into technical and product requirements (mandatory

WHAT YOU WILL DO: We are seeking a Customer Service Functional Leader to join our Customer Service Lifecycle ... The position reports directly to the Customer Service Lifecycle Manager. ... This role acts as the key customer service representative within new model year development projects ... Provide weekly updates to project teams on customer service readiness, product performance, and field ... Define and coordinate action plans aligned with customer service deliverables and project milestones,

At least 3 years' experience in a customer service, customer operations, or sales support environment ... The role sits at the intersection of customer service, sales support, and order management, ensuring ... a high level of service across the full order-to-cash cycle. ... Operations Specialist to support its French-speaking customer portfolio . ... Manage customer orders end to end, from order entry through shipment and invoicing.

a critical role where you will have an opportunity to shine and deliver world-class customer service ... Customer Services Executive This position sits at the heart of our growing global organisation and is

About the Role The Customer Service Analyst will play a key role in supporting Customer Service business ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... of KPIs and new value‑added analyses for business initiatives, continuous improvement actions, and service

Provides support to the Electronic Invoicing Specialist in managing electronic invoicing processes, error resolution, and archiving.

Service Analyst to reinforce the Customer Service department. ... The Customer Service Development Specialist will play a key role in supporting Customer Service business ... What You Need to Be Successful Customer Orientation / Customer Service mindset Degree in Statistics ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... role Acma (https://www.acma.it/en), one of the 21 companies inside Coesia Group, is looking for a Customer

Customer Services Manager This position sits at the heart of our growing global organisation, you will ... Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. ... And your sense of ownership means you’ll continuously ensure the quality of service and the workspace ... run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer

Your Opportunity Location: San Pietro Mosezzo (Novara) As Customer Service Specialist you will be part ... You have a caring attitude, understand customer centricity and the ability to translate customers needs ... You Contribute First point of contact for Italian and European customers Accurate management of customer

Reporting to the Customer Service Manager he/she will be accountable for the following: To be responsible ... maintain the relationship with customers understanding their needs and problems to ensure a high-quality service ... The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and ... during all phases of order fulfilment to inform the customer of any time deviation from agreed timing ... To cooperate with the Project Manager in the operative management of first order to customer, as a result

team as a Customer Service Advisor. ... As a Customer Service Advisor, you will be responsible for providing exceptional customer service and ... to improve and enhance the customer service experience Qualifications High school diploma or equivalent ... Job Overview We are currently seeking a highly motivated and customer-focused individual to join our ... Responsibilities Act as the first point of contact for all customer inquiries and provide timely and

Service Assistant to join our team based in Turin. ... department in the operational and administrative management of customers, ensuring efficient and timely service ... Who We're Looking For For the K-Way brand, we are looking for a motivated and detail-oriented Customer ... and archive commercial and administrative documents Handle replacements, product exchanges, and other customer ... shipments Handle complaints related to shipping delays, missing goods, and issues with carriers Manage customer

Select how often (in days) to receive an alert: Create Alert As a Customer Service Analyst, you'll be ... at the heart of our customer operations, driving seamless service for a key portfolio of clients. ... About You: To excel in this role, you'll need strong customer service skills, solid organisational abilities ... in to help your teammates whenever needed to maintain high service levels. ... to meet service level targets by proactively managing orders against forecasts.

Join our dedicated Customer Service team Position: Customer Service Representative – Italy Location: ... service or a recent graduate in the field Strong MS Office skills (Word, Excel, Outlook, Teams) Ability ... (Hybrid – at least 3 days/week on-site) Contract: 12 months / can be extended YOUR MISSION: Process customer ... orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support ... inquiries & ensure timely follow-up Prepare sales reports upon request YOUR PROFILE: Previous experience in customer

, motivate and develop the Customer Support team, promoting a strong service-oriented culture and continuous ... KPIs related to the service delivered, planning and implementing corrective actions when necessaryCollect ... Service or Commercial Back Office roles, preferably in a structured and international environmentStrong ... ROLE RESPONSIBILITIES:Ensure a competent and professional response service for customers and sales agentsCoordinate ... He/She will play a key role in ensuring an excellent customer experience and in coordinating operational

EMEA Quality Customer Service Program Manager page is loaded## EMEA Quality Customer Service Program ... Service Program Manager** to join our team. ... Service operations across the EMEA region.Your mission is to bridge the gap between operational efficiency ... and customer satisfaction by implementing an **Agile/Lean-oriented Quality Management System (QMS)** ... In this pivotal role, you will be responsible for defining and driving the quality roadmap for our Customer

Excellence teams (After Sales & Customer Service) by designing, developing and evolving all elements ... Familiarity with After Sales / Customer Service or Operations in general is considered a plus. ... Service function. ... The Customer Experience Process Specialist drives business transformation across all global Customer ... interviews, benchmarking, and AI opportunities) into actionable insights that streamline processes, enhance service

Job Specific Requirements 3–4 years experience in Customer Service Finance. ... Job Type: Temporary (Fixed Term) Credit & Collections Management (BTC) Customer Service & Logistics ... Experience in handling customer complaints. Strong SAP (Finance and dispute) knowledge. ... Minimize overdue invoice balances, cash application to customer accounts, and process claims/deductions