3470 customer service English-speaking jobs in Italy

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service

WHAT YOU WILL DO: We are seeking a Customer Service Functional Leader to join our Customer Service Lifecycle ... The position reports directly to the Customer Service Lifecycle Manager. ... This role acts as the key customer service representative within new model year development projects ... Provide weekly updates to project teams on customer service readiness, product performance, and field ... Define and coordinate action plans aligned with customer service deliverables and project milestones,

Your mission as an International Customer Service Specialist: Serve as the primary contact for our international ... service, logistics, or order management Strong organizational and coordination skills with attention ... closely with production and logistics partners to ensure timely and cost-efficient deliveries Manage customer ... Administration, International Trade, Logistics, or a related field 2+ years of experience in international customer ... order-to-delivery process, coordinate with internal departments and external stakeholders, and ensure that all customer

Service Analyst to reinforce the Customer Service department. ... The Customer Service Development Specialist will play a key role in supporting Customer Service business ... What You Need to Be Successful Customer Orientation / Customer Service mindset Degree in Statistics ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... role Acma (https://www.acma.it/en), one of the 21 companies inside Coesia Group, is looking for a Customer

Job Title Customer Service Representative Summary In this role, you will be the primary contact for ... Cross-train and provide backup for other customer service team associates as required. ... You will provide best-in-class customer service for external customers and business partners (distribution ... Service role. ... customer support-related activities.

customer support team while driving strategic service improvement projects. ... Customer Service Manager Date: Apr 23, 2026 Company: Location: Milano, IT, 20157 Ingenico is the ... Role Overview We are seeking an experienced and proactive Customer Service Manager to strengthen our ... implementing quality standards, and embedding customer feedback into service enhancement plans Skills ... Profile An innovative and customer‑focused leader who brings structure and discipline to service delivery

Reporting to the Customer Service Manager he/she will be accountable for the following: To be responsible ... maintain the relationship with customers understanding their needs and problems to ensure a high-quality service ... The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and ... during all phases of order fulfilment to inform the customer of any time deviation from agreed timing ... To cooperate with the Project Manager in the operative management of first order to customer, as a result

Customer Service Agent Department: 16-432 - Operations-Customer Services Employment Type: Permanent ... Our Customer Service team plays a vital role in that journey — acting as the voice of our customers and ... What You'll Be Doing Deliver exceptional customer service across all channels (voice, email, chat, ... As a Customer Service Associate, you’ll deliver outstanding support across multiple communication channels ... What You'll Bring Previous experience in a customer‑facing role, delivering outstanding service.

Service Assistant to join our team based in Turin. ... department in the operational and administrative management of customers, ensuring efficient and timely service ... Who We're Looking For For the K-Way brand, we are looking for a motivated and detail-oriented Customer ... and archive commercial and administrative documents Handle replacements, product exchanges, and other customer ... shipments Handle complaints related to shipping delays, missing goods, and issues with carriers Manage customer

Contribute to the continuous improvement of customer service processes. ... Job title: Customer Service Representative Job family: Sales, Marketing & Product Management Business ... Role Description To strengthen our team, we are looking for a Customer Service Representative with proven ... experience in managing customer relationships and ensuring a high level of service and support throughout ... Preferred Qualifications Previous experience in a Customer Service or Logistics Back Office role (2

service roles in the metalworking industry. ... for customers in Italy and Europe, contributing to business development and ensuring a high level of service ... Customer focus. Timeliness and sense of responsibility. ... Customer Relations: Managing contact with foreign customers via email and telephone. ... Monitoring customer satisfaction levels. Gathering market and competitor information.

**THE ROLE**The Customer Service Supervisor is responsible for leading and optimizing customer service ... consistent service quality across EMEA regions.* **Oversee day‑to‑day customer service operations,** ... The role involves managing a customer service team, developing service standards and policies, analyzing ... **Main Responsibilities:** * **Lead and manage the customer service team,** motivating staff and ensuring ... and analyze performance metrics and KPIs** (e.g., service levels, customer satisfaction, response times

Join our dedicated Customer Service team Position: Customer Service Representative – Italy Location: ... service or a recent graduate in the field Strong MS Office skills (Word, Excel, Outlook, Teams) Ability ... (Hybrid – at least 3 days/week on-site) Contract: 12 months / can be extended YOUR MISSION: Process customer ... orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support ... inquiries & ensure timely follow-up Prepare sales reports upon request YOUR PROFILE: Previous experience in customer

member of the front‑line customer service team, providing excellent customer service across phone, email ... Enjoyment of direct customer contact and high service level. ... Customer Service Representative Italy (m/f/x) This role supports the NPWT business in Italy as a permanent ... Close cooperation with operations, logistics, sales, and finance to maximize customer service. ... High level of service and customer orientation combined with a goal‑oriented communication style.

, motivate and develop the Customer Support team, promoting a strong service-oriented culture and continuous ... KPIs related to the service delivered, planning and implementing corrective actions when necessaryCollect ... Service or Commercial Back Office roles, preferably in a structured and international environmentStrong ... ROLE RESPONSIBILITIES:Ensure a competent and professional response service for customers and sales agentsCoordinate ... He/She will play a key role in ensuring an excellent customer experience and in coordinating operational

EMEA Quality Customer Service Program Manager We are seeking a strategic and highly analytical leader ... to define and drive the quality roadmap for Customer Service operations across the EMEA region, bridging ... operational efficiency and customer satisfaction through an Agile/Lean‑oriented Quality Management System

We have been entrusted with the search for a Customer Service Sales Area Manager Role The Customer ... Service results in line with commercial and budget goals. ... Service Area Manager is reporting directly to head of function and he/she is responsible for the development ... and the performance of all sales activities in assigned business unit and region in order to achieve Customer ... development: contribute to the identification, design and promotion of new products and services to answer customer

for new premium services Analyse customer feedback and service team performance to identify areas for ... owner and key contact for escalated service and quality issues within the region Manage SBU Service ... service metrics Conduct regular audits and assessments of service quality Develop and implement initiatives ... and 3 days remote Employment: Permanent Responsibilities Monitor, analyse, and report on customer ... excellence Design and update quality assurance procedures and customer satisfaction surveys Act as

With strong experience supporting EU Institutions, we are committed to high-quality service, responsiveness ... , and smooth coordination for demanding travel needs.Are you service-minded, well-organized, and experienced ... satisfactionWork closely with internal colleagues to support project travel planning and execution Service-minded ... optionsCoordinate international travel arrangements based on project needs and traveler requirementsEnsure smooth service