3175 customer service English-speaking jobs in Italy

Customer Service Specialist (Europe Travel Support) based in Napoli / Piazza Garibaldi About Us VIT is ... Position Overview We are seeking a dedicated Customer Service Specialist to join our team and provide ... and analyze client feedback to identify areas for improvement Qualifications Previous experience in customer ... service, preferably in the travel or hospitality industry Excellent verbal and written communication ... handle inquiries, resolve issues promptly, and coordinate with local suppliers to deliver the premium service

At least 3 years' experience in a customer service, customer operations, or sales support environment ... The role sits at the intersection of customer service, sales support, and order management, ensuring ... a high level of service across the full order-to-cash cycle. ... Operations Specialist to support its French-speaking customer portfolio . ... Manage customer orders end to end, from order entry through shipment and invoicing.

Service Representative. ... quality and complete customer satisfaction. ... Biotechnology Institute, a Spanish multinational company operating in the dental sector, focused on service ... service, administration, back office) Excellent command of Microsoft Office (Word, Excel, PowerPoint ... for an organized, proactive individual with strong interpersonal skills to join our small team as a Customer

Join our dedicated Customer Service team Position: Customer Service Representative – Italy Location: ... service or a recent graduate in the field Strong MS Office skills (Word, Excel, Outlook, Teams) Ability ... (Hybrid – at least 3 days/week on-site) Contract: 12 months / can be extended YOUR MISSION: Process customer ... orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support ... inquiries & ensure timely follow-up Prepare sales reports upon request YOUR PROFILE: Previous experience in customer

The main mission of the department is to manage contracts related to Customer Service. ... Coordinate and oversee Customer Acceptance Tests. ... Maintain regular and professional communication with the customer. ... Strong customer orientation and ability to build solid and collaborative relationships with clients. ... Ability to identify customer needs and translate them into technical and product requirements (mandatory

We have been entrusted with the search for a Customer Service Sales Area Manager Role The Customer Service ... orientation / Customer Service mindset International experience will be considered as a plus Fluent ... Service results in line with commercial and budget goals. ... and the performance of all sales activities in assigned business unit and region in order to achieve Customer ... similar role with proven success in sales results Strong passion and curiosity for technical topics Customer

Reporting to the Customer Service Manager he/she will be accountable for the following: To be responsible ... maintain the relationship with customers understanding their needs and problems to ensure a high-quality service ... The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and ... during all phases of order fulfilment to inform the customer of any time deviation from agreed timing ... To cooperate with the Project Manager in the operative management of first order to customer, as a result

About the Role The Customer Service Analyst will play a key role in supporting Customer Service business ... The role will be responsible for Analyzing Customer Service–related business data, ensuring data accuracy ... of KPIs and new value-added analyses for business initiatives, continuous improvement actions, and service

Your Opportunity Location: San Pietro Mosezzo (Novara) As Customer Service Specialist you will be part ... You have a caring attitude, understand customer centricity and the ability to translate customers needs ... You Contribute First point of contact for Italian and European customers Accurate management of customer

Customer Service Agent Department: 16-432 - Operations-Customer Services Employment Type: Permanent ... Our Customer Service team plays a vital role in that journey — acting as the voice of our customers and ... What You'll Be Doing Deliver exceptional customer service across all channels (voice, email, chat, ... As a Customer Service Associate, you’ll deliver outstanding support across multiple communication channels ... What You'll Bring Previous experience in a customer‑facing role, delivering outstanding service.

Select how often (in days) to receive an alert: Create Alert As a Customer Service Analyst, you'll be ... at the heart of our customer operations, driving seamless service for a key portfolio of clients. ... About You: To excel in this role, you'll need strong customer service skills, solid organisational abilities ... in to help your teammates whenever needed to maintain high service levels. ... to meet service level targets by proactively managing orders against forecasts.

service roles in the metalworking industry. ... for customers in Italy and Europe, contributing to business development and ensuring a high level of service ... Customer focus. Timeliness and sense of responsibility. ... Customer Relations: Managing contact with foreign customers via email and telephone. ... Monitoring customer satisfaction levels. Gathering market and competitor information.

**THE ROLE**The Customer Service Supervisor is responsible for leading and optimizing customer service ... consistent service quality across EMEA regions.* **Oversee day‑to‑day customer service operations,** ... The role involves managing a customer service team, developing service standards and policies, analyzing ... **Main Responsibilities:** * **Lead and manage the customer service team,** motivating staff and ensuring ... and analyze performance metrics and KPIs** (e.g., service levels, customer satisfaction, response times

service, maximizing customer loyalty, and sales opportunities. ... Provides world class customer service, creating a friendly, welcoming customer experience through personalized ... service and sales experience Strong customer‑orientation in line with company standards Excellent ... service and the profitability of the location. ... customer complaints in a professional manner.

EMEA Quality Customer Service Program Manager We are seeking a strategic and highly analytical leader ... to define and drive the quality roadmap for Customer Service operations across the EMEA region, bridging ... operational efficiency and customer satisfaction through an Agile/Lean‑oriented Quality Management System

Act as the "voice of the customer," connecting Sales, Marketing, Operations, and Service. ... experience (from lead generation to service), acting as the “voice of the customer” and connecting Sales ... Support the Service team in defining intervention standards and SLAs aligned with customer expectations ... , installation, service). ... , Marketing, Operations, and Service.

for new premium services Analyse customer feedback and service team performance to identify areas for ... owner and key contact for escalated service and quality issues within the region Manage SBU Service ... service metrics Conduct regular audits and assessments of service quality Develop and implement initiatives ... and 3 days remote Employment: Permanent Responsibilities Monitor, analyse, and report on customer ... excellence Design and update quality assurance procedures and customer satisfaction surveys Act as

Provide customers with the right service level at optimal cost, ensuring timely invoicing and reliable ... Unit managed distribution platform, ensuring data accuracy and using SAP reporting tools to monitor service ... execution of the order fulfillment process for customers, acting as the main point of contact for all customer ... High sense of ownership and accountability for customer outcomes beyond transactional execution. ... risks and leveraging systems, digital tools and data to enhance delivery performance and the overall customer

Excellence teams (After Sales & Customer Service) by designing, developing and evolving all elements ... Familiarity with After Sales / Customer Service or Operations in general is considered a plus. ... Service function. ... The Customer Experience Process Specialist drives business transformation across all global Customer ... interviews, benchmarking, and AI opportunities) into actionable insights that streamline processes, enhance service

Job Description: We are seeking a dependable and customer-focused Customer Service Representative to ... written and verbal communication skills Customer service experience preferred, but not required Ability ... ideal for individuals who enjoy assisting others, communicating clearly, and delivering high-quality service ... policies, and procedures Maintain professional, courteous, and timely communication Follow company service ... support a positive customer experience from start to finish.