3824 customer service English-speaking jobs in Italy

  • Concentrix
  • Italy
  • May 13
service operations. ... performance, while maintaining strong client relationships and driving continuous improvement across customer ... or Senior Team Leader At least 3 years of experience in Banking projects, preferably within a BPO or Customer ... This role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, ... Key Responsibilities Operational & Client Performance Analyze, monitor, and manage all Client Service
  • Sherwin-Williams
  • Aprilia
  • May 20
Preferred: Formal Customer Service qualification. ... To be the guarantor of good administrative management of the customer service function, from reception ... The Customer Service Representative acts as a intermediary between the commercial team, the customers ... Process credit note requests and claims follow‑up, and manage filing of all customer service and order ... Knowledge & Experience Required: Customer service experience; Microsoft Office (Word, Excel); fluent
  • ACMA, a Coesia company
  • Bologna
  • May 17
About the Role The Customer Service Analyst will play a key role in supporting Customer Service business ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... of KPIs and new value‑added analyses for business initiatives, continuous improvement actions, and service
  • Lean Six Sigma Black Belt
  • Bologna
  • May 15
Service Analyst to reinforce the Customer Service department. ... The Customer Service Development Specialist will play a key role in supporting Customer Service business ... What You Need to Be Successful Customer Orientation / Customer Service mindset Degree in Statistics ... The role will be responsible for: Analyzing Customer Service–related business data, ensuring data accuracy ... role Acma (https://www.acma.it/en), one of the 21 companies inside Coesia Group, is looking for a Customer
  • Perfetti Van Melle
  • Lainate
  • May 12
Select how often (in days) to receive an alert: Customer Service Specialist Date: May 15, 2026 Location ... Support continuous improvement initiatives to enhance customer experience. ... accurate records in ERP and CRM systems Required: Bachelor’s degree or equivalent working experience in Customer ... Proactively address and resolve service issues, delivery discrepancies, and complaints. ... Familiarity with supply chain operations and service KPIs. Experience in a B2B environment.
  • Zegna
  • San Pietro Mosezzo
  • May 6
Your Opportunity Location: San Pietro Mosezzo (Novara) As Customer Service Specialist you will be part ... You have a caring attitude, understand customer centricity and the ability to translate customers needs ... You Contribute First point of contact for Italian and European customers Accurate management of customer
  • Chromavis Fareva
  • Offanengo
  • May 6
Reporting to the Customer Service Manager he/she will be accountable for the following: To be responsible ... maintain the relationship with customers understanding their needs and problems to ensure a high-quality service ... The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and ... during all phases of order fulfilment to inform the customer of any time deviation from agreed timing ... To cooperate with the Project Manager in the operative management of first order to customer, as a result
  • Ferrero International S.A.
  • Alba
  • May 2
Select how often (in days) to receive an alert: Create Alert As a Customer Service Analyst, you'll be ... at the heart of our customer operations, driving seamless service for a key portfolio of clients. ... About You: To excel in this role, you'll need strong customer service skills, solid organisational abilities ... in to help your teammates whenever needed to maintain high service levels. ... to meet service level targets by proactively managing orders against forecasts.
  • IDV
  • Bolzano
  • May 12
The main mission of the department is to manage contracts related to Customer Service. ... Coordinate and oversee Customer Acceptance Tests. ... Maintain regular and professional communication with the customer. ... Strong customer orientation and ability to build solid and collaborative relationships with clients. ... Ability to identify customer needs and translate them into technical and product requirements (mandatory
  • Magneti Marelli Parts & Services
  • Corbetta
  • May 31
service levels and customer experience. ... About the Position: We are looking for a Customer Service & OES (Original Equipment Service) Specialist ... As the Customer Service & OES Specialist at Marelli, you will be responsible for overseeing customer ... improvement of service processes to drive customer satisfaction and business growth. ... to join the Electronics Supply Chain team, reporting directly to the Customer Service & OES Sr Manager
  • Stanley Black & Decker, Inc.
  • Vimercate
  • May 6
for new premium services Analyse customer feedback and service team performance to identify areas for ... owner and key contact for escalated service and quality issues within the region Manage SBU Service ... service metrics Conduct regular audits and assessments of service quality Develop and implement initiatives ... and 3 days remote Employment: Permanent Responsibilities Monitor, analyse, and report on customer ... excellence Design and update quality assurance procedures and customer satisfaction surveys Act as
  • Iveco Group
  • Turin
  • May 23
The Product Marketing & Pricing Manager for Customer Service, within the aftermarket team in the powertrain ... Experience in aftermarket, spare parts, or customer service pricing is highly desirable. ... Proven experience in product marketing and pricing, preferably in customer service or related sectors ... Lead Product Committee to define and execute go-to-market strategies for customer service products, ensuring ... service domain.
  • Jimmy Choo
  • Roma
  • May 9
Responsibilities Providing exceptional standards of customer service surpassing customer expectations ... service, attitude, personal grooming, dress code and behaviou rDeveloping a detailed knowledge of the ... Ceremon yDemonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer ... loyalt yResolving customer complaints promptly and successfully by investigating problems, developing ... servic eBuilding, developing and maintaining your own client database ensuring repeat visits and customer
  • Luxottica
  • , LOMBARDIA, Italy
  • May 4
Excellence teams (After Sales & Customer Service) by designing, developing and evolving all elements ... Familiarity with After Sales / Customer Service or Operations in general is considered a plus. ... Service function. ... The Customer Experience Process Specialist drives business transformation across all global Customer ... interviews, benchmarking, and AI opportunities) into actionable insights that streamline processes, enhance service
  • HB Travels
  • Desenzano del Garda
  • May 3
Job Description: We are seeking a dependable and customer-focused Customer Service Representative to ... written and verbal communication skills Customer service experience preferred, but not required Ability ... ideal for individuals who enjoy assisting others, communicating clearly, and delivering high-quality service ... policies, and procedures Maintain professional, courteous, and timely communication Follow company service ... support a positive customer experience from start to finish.
  • ESET Italia
  • Turbigo
  • May 27
need Complete initial assesment forms with customer Ensure customer satisfaction with the service. ... provide expert advisory service Present the service to customers and ensure that their expectations ... MAIN RESPONSIBILITIES Manage a portfolio of selected customer, guide customers through onboarding and ... Organize and lead periodical call with customer Proactively inform customers about new releases, EOL ... Update the customer on the progress of unresolved technical support cases or reported detections/incident
  • Stellantis
  • Rivalta di Torino
  • May 3
, customer satisfaction and service performance and workshop processes, tools, systems, and digital solutions ... operations, with a strong focus on service excellence, process efficiency, and customer experience. ... quality, compliance, and customer experience. ... MISSION The role is part of the Service Excellence organization and contributes to initiatives aimed ... at improving after sales processes and operational efficiency, service quality and regulatory compliance
  • 7257-Johnson & Johnson Medical S.p.A. Legal Entity
  • Pomezia
  • May 29
Customer‑Facing Service Ownership – Represent Supply Chain in key customer interactions; own customer ... creation by integrating planning, customer service, distribution & transportation (D&T) at country or ... Orchestrate seamless collaboration across Planning, Customer Service, D&T, Manufacturing, Procurement ... service performance; create and share customer dashboards (OTIF, lead time, fill rate, order profiles ... service.
  • Eutelsat
  • Torino
  • May 21
Service Support. ... and provides support on customer connectivity services, reporting hierarchically to the Manager, GEO ... service support ensuring a high level of service quality Manage and maintain satellite network access ... and subsystem involved Configure and manage the baseband satellite technical infrastructures Provide customer ... Who You Are The Service Support Engineer, configures and manages the data and video technical infrastructure
  • ANTONIA SRL
  • Milano
  • June 2
with the logistics team and the boutique team for the processing of the requests Responsible for the Customer
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