9 customer service English-speaking jobs in Brindisi

Job Description:• Logging service calls and emails in the customer CRM system;• Analyzing and dispatching ... Desk knowledge base, Service Desk workflow, procedures and operating level agreements• Assisting in ... on supported services according to established operational procedures;• Escalating user and support service ... to prevent recurrence of incidents;• Assisting in updating the technical information database, the Service ... working hours;• Providing standby and on-call support, and working in shifts as part of an extended service

• Logging service calls and emails in the customer CRM system;• Escalating user and support service requests

Knowledge of Service-Oriented Architectures (SOA), Web Services, Data analysis, visualization.

Strong understanding of Azure services such as Virtual Machines, Virtual Networks, Storage, Azure App Service

delivery and risk mitigation standardsEstablish and maintain relationships with vendors and third-party service

Unit or other units as required — this includes the participation in special projects or support to service

team or in other teams as required – this includes the participation in special projects or support to service

team or in other teams as required – this includes the participation in special projects or support to service

team or in other teams as required – this includes the participation in special projects or support to service