16 customer service English-speaking jobs in Catania

WHAT THE ROLE OFFERS Full accountability for service delivery, SLA performance, and customer satisfaction ... customer satisfaction, operational performance, and long‐term business value. ... As a Senior Service Manager, you will lead end‐to‐end service delivery for strategic enterprise customers ... , shaping service excellence across a global portfolio. ... management frameworks and best practices Coaching and development of Service Managers and delivery

To succeed, you will need Previous field service experience Strong customer focus to ensure delivered ... Your role The mission and purpose of the Field Service Engineer is to provide best in class technical ... Accomplishes This Mission By Performing complex customer support activities including but not limited ... solutions meet customer expectations Share technical expertise and knowledge and provide coaching ... Engineers and experienced technicians are expected to deliver a superior customer experience by exhibiting

Ensure timely, professional communication and customer satisfaction during service interactions. ... High level of professionalism in customer interactions. Availability for frequent travels. ... working on‑site, solving complex problems and ensuring the highest levels of system reliability and customer ... Field Service Engineer – Utility-Scale Battery Energy Storage (BESS) Reports to: Technical Support Manager ... We are seeking a skilled and motivated Field service engineer to join our after‑sales team, focusing

Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction ... Ensures employees understand customer service expectations and parameters. ... Implementing Projects and Policies Implements the customer recognition/service program, communicating ... Observes service behaviours of employees and provides feedback to individuals.

the creator of Europe's Number One CRM/CX platform, we develop innovative software products for customer ... Engineer Full Stack (all genders), onsite Catania 100% Your responsibilities You will shape exciting customer ... We are passionate about supporting companies in their endeavors toward digitization and steadfast customer-centricity ... software engineer in agile project teams Very good English skills Passion for software and for direct customer

Responsibilities: Provide immediate response to customer inquiries in accordance with service standards ... satisfaction by soliciting customer suggestions for product and service improvements and then escalating ... Support related meeting with customers/partners if required Participate in the on call 24 hour roster service ... Improve response time to customer inquiries by continuously improving communication, analytical, and ... individual and group training, product demonstrations and workshops as required Continuously improve customer

Support AEM service pack upgrades and ongoing platform maintenance in collaboration with IT support teams ... Product Owners in guiding digital products from ideation through commercialization, advocating for customer ... Convert customer insights and market intelligence into detailed technical specifications and user stories ... Product Managers to define clear, actionable requirements that enable the launch of innovative digital customer ... testing activities, develop UAT scenarios, and recommend continuous improvements to enhance usability and customer

(workshops, presentations, in‑service sessions). ... Supporting the Sales Force in achieving targets through specialist product promotion and customer training

Integrate in current Image provisioning Team; Operate established multi‑source imagery provisioning service

Connect features to customer value, market impact, and ecosystem fit. ... Promote an ownership‑driven mindset focused on customer value and long‑term impact. ... Prioritize investments based on customer value, ecosystem opportunity, and market potential. ... Voice of the Customer visibly reflected in strategy, prioritization, and roadmap decisions. ... Conduct continuous discovery to identify, validate, and prioritize customer and ecosystem problems.

Participation in internal, customer, supplier and OEM meetings. ... Plan and Execute In Application Validation Test Design Reference Application Boards Internal/External Customer ... Core Team attendance Work and cooperate with Marketing, Product Management and Design teams to discuss customer

Basic understanding of API Gateways, Service Meshes, or the Kubernetes Gateway API. ... connectivity for modern architectures, including Kubernetes, multi‑cloud, and service mesh deployments ... products, Kong Gateway Operator and Kong Ingress Controller, enable seamless, secure, and intelligent service

Customer & soft skills Strong customer‑oriented mindset and proven customer management skills (technical ... A strong customer‑oriented attitude and proven customer management skills are essential, as you will ... Customer interface & program support Act as technical point of contact for key automotive customers ... You will work in close interaction with the final customer, acting as a key technical interface to understand ... Support customer audits, problem‑solving reviews, and escalations, ensuring fast and transparent communication

Previous experience with O&M service companies and HV/LV equipment knowledge. ... Technical Oversee and coordinate site O&M service activities, ensuring the reconciliation of O&M reported ... all the installed machines and relevant equipment; generate reports and punch lists also for QHSE and service

**Technical:*** Oversee and coordinate site O&M service activities, ensuring the reconciliation of O& ... all the installed machines and relevant equipment; generate reports and punch lists also for QHSE and service ... planning* Strong scheduling and planning skills for timely task completion.* Previous experience with O&M service

Focus on category selections to increase overall value, aligned with business and customer needs. ... Conduct industry analysis reports, explore potential customer needs through data analysis, and adjust