1 customer service English-speaking jobs in Potenza

Implement, enforce and update Service Quality Plans (SQP) per API Q2 or similar standard and per service ... criticality for all service contracts, in linkage with OT/TL/DW/OPS/QAQC. ... Ensure all contracted services are subject to Service Scorecard and SQM. ... Perform monthly reviews with each service contractor to track GRAL progress. ... Promote and follow API Q2 audit plans for all service contracts (schedule, objectives).