2 customer service English-speaking jobs in Potenza

as per the service criticality requirement for all service contracts, in link with OT/TL/DW/OPS/QAQC. ... Promote / follow API Q2 audit plan for all the service contracts. ... Ensure that all contracted services are subject of Service Scorecard and SQM. ... Perform monthly reviews with each service contractor to track GRAL’s progress. ... The candidate provides QAQC support to the D&W service contracts Technical Administrators to ensure the

Strong customer focus with a passion for delivering excellent service and support. ... coordinating tactical execution across sites and territories with a robust feedback loop to the KAM and customer