1 customer service English-speaking jobs in Potenza

as per the service criticality requirement for all service contracts. ... Ensure that all contracted services are subject of Service Scorecard and SQM. ... Perform monthly reviews with each service contractor to track GRAL’s progress. ... Promote / follow API Q2 audit plan for all the service contracts (Schedule, objectives). ... Implement / Enforce and update Service Quality Plans (SQP) as per the API Q2 or similar standard and