73 customer service English-speaking jobs in Genoa

execute the product‐led growth strategy, taking full accountability for ARR generated through self‐service ... monetization: Identify and implement in‐product monetization opportunities, improve onboarding and self‐service ... Strategic and commercial expertise: Ability to translate complex technical products into accessible self‐service ... Improve customer engagement and retention: Use behavioral analytics, customer intent data, churn indicators ... experiences that deliver measurable customer and business value.

end‐to‐end service delivery for both B2B and B2C customers. ... operating model, ensuring efficient financial operations, reliable payment processes, and scalable service ... Establish operational KPIs, service‐level standards, escalation procedures, and management reporting ... Manage operational budgets, monitor expenditure, and optimize costs while maintaining service quality ... Oversee daily operations, including customer onboarding, payment processing, transaction workflows, and

Working closely with Engineering, Design, Sales, and Customer Success, you'll turn customer needs into ... Partner with Engineering, Design, Sales, and Customer Success to transform early customer implementations ... This includes designing intuitive self-service experiences alongside practical controls for identity, ... Demonstrated experience building self-service products that deliver a strong developer experience while ... Make project creation and onboarding self-service, enabling employees to get the access and infrastructure

Nice to have: Experience in a product‐led or usage‐based business serving both self‐service and sales‐assisted ... Support customer lifecycle programs in collaboration with Marketing and Customer Growth, including audience ... You will play a key role in ensuring that valuable customer signals translate into timely, actionable ... help build and optimize the systems, workflows, and automations that connect Sales, Marketing, and Customer ... Experience integrating CRM, marketing automation, customer success, and product‐usage platforms.

Hands-on experience with payment service providers such as Stripe or Adyen, local payment methods, multi-currency ... Collaborate with Finance and Accounting, Customer Experience, Sales, Legal, and Engineering to deliver ... The ability to collaborate effectively across functions, balance customer experience with financial and ... Your work will directly influence payment efficiency, revenue growth, customer conversion, and risk management ... verification, user roles, team permissions, account settings, and account closure, balancing a smooth customer

As Product Owner (Matchmaking), you will shape the post-purchase customer journey, ensuring that paying ... experience, customer journey design, activation, onboarding, or first-session optimization. ... If you combine analytical thinking, customer empathy, and a strong bias toward execution, you will have ... Segmentation and Personalization: Understanding of customer segmentation, personalization strategies, ... Identify Product Growth Opportunities: Analyze product metrics, customer behavior, qualitative feedback

A customer‐focused approach, combining commercial acumen with the ability to translate customer challenges ... Working closely with cross‐functional teams, you will contribute to revenue growth, customer expansion ... Strong strategic account management skills, including the ability to develop long‐term customer plans ... Drive new revenue generation and account expansion by identifying opportunities to grow existing customer ... Familiarity with Salesforce and other sales enablement, customer relationship management, and pipeline

full customer lifecycle. ... As a strategic partner to Marketing, Sales, Solution Engineering, and Customer Success leaders, you will ... Data Analysis and Insights: Analyze pipeline trends, conversion rates, sales performance, and customer ... Career Development: Broad exposure to Marketing, Sales, Solution Engineering, Customer Success, and the ... Business Partnership: Act as the primary Revenue Operations partner for EMEA Marketing, Sales, and Customer

Excellent communication, negotiation, and interpersonal skills, with a strong understanding of customer ... bring: Demonstrable experience in B2B sales, ideally within an agency, professional services, or other service-based

Engineering: Develop the production components of a new email-filtering engine in Go, including the inference service ... training with systems engineering to build lightweight, efficient inference technology that runs on customer ... Detection Quality Improvement: Investigate customer-reported spam and phishing incidents, trace detection

Drive Continuous Improvement: Identify opportunities to simplify workflows, improve HR service delivery ... owning relationships with HR technology, payroll, and employee benefits providers, ensuring effective service ... Experience building and managing HR operations within a distributed technology company or Software-as-a-Service

Supporting business development activities through customer presentations, workshops, demonstrations, ... Reviewing customer specifications, technical documentation, and project requirements while providing ... Leveraging ABB's complete Critical Power portfolio to maximize customer value and business opportunities ... Ensuring compliance with customer requirements, industry standards, and applicable regulatory requirements ... expertise with commercial acumen to develop optimized, competitive, and profitable solutions that meet customer

A solid understanding of user psychology, customer motivations, and the factors influencing engagement ... campaigns using Braze, with a focus on advanced audience segmentation, targeting, and personalized customer ... leverage Braze and advanced analytics tools to build personalized, behavior-driven campaigns and optimize customer ... Experience with campaign personalization, audience segmentation, customer attributes, and automated lifecycle ... The chance to contribute directly to measurable improvements in customer engagement, retention, and business

measurable impact on customer performance and revenue. ... Drive continuous product discovery through customer research, stakeholder interviews, data analysis, ... Prioritize product initiatives based on customer needs, business objectives, market opportunities, and ... Make informed product trade-offs, address long-standing customer challenges, and continuously improve ... Experience conducting continuous product discovery, including customer research, problem validation,

You'll influence product strategy with customer insights while ensuring long-term value for stakeholders ... insights to guide innovation and product strategy Champion long-term customer success to maximize value ... integration, and workflow optimization Influence the future direction of ACM's digital health portfolio using customer

Familiarity with managing freelance contractors and long-term service provider relationships. ... Build an efficient, accessible generalist People service, using AI and practical technology solutions

Knowledge of customer segmentation, ICP development, and market positioning. ... Lead commercial negotiations, address objections, and establish agreements that balance customer needs ... Conduct discovery calls to understand customer needs, business challenges, and decision-making processes ... Ability to define ideal customer profiles (ICPs), qualify leads, and identify promising business opportunities

Provide technical and commercial expertise during customer negotiations, product demonstrations, and ... Collaborate with key internal stakeholders to maximize market share and ensure customer needs are fully

Provide technical and commercial expertise during customer negotiations, product demonstrations, and ... Collaborate with key internal stakeholders to maximize market share and ensure customer needs are fully

system requirements and allocate to proper devices Participate in design reviews with internal and customer