2278 customer service English-speaking jobs in Lombardy

customer satisfaction and retention Enhance customer experience : learn from local successes and generalise ... success framework enabling best-in-class customer onboarding support and feedback Set relevant KPIs ... set-up transversal tools and processes across Corporate Services products to build an efficient customer ... objectives and reporting across all products to drive customer excellence behaviour and ensure maximum ... stakeholders and take direct operational ownership for its implementation In line with the Voice of the Customer

Empathy, Customer Service, Customer Support Operations, Customer Support Trends, Data Gathering Analysis ... Responds to customer requests for emergency service. ... Manage customer expectations on a regular basis before and after various interactions to ensure customer ... Familiarity with service management systems (a plus). ... Demonstrated ability to drive customer satisfaction and continuous improvement.

Solid understanding of IT Service Management (ITIL v4 or equivalent). ... Develop and maintain a Service Catalog and an up-to-date Knowledge Base. ... We are looking for a highly qualified and motivated Digital Workplace & Service Specialist to join our ... Mission of the role The Digital Workplace & Service Specialist is responsible for the design, management ... Implement and oversee IT Service Management processes (Incident, Change, Request, Problem Management)

equipment are available and meet quality standards for service activities. ... You will be mainly accountable for: Performing field service tasks, identifying technical issues, and ... Preparing clear and accurate service reports using Word and Exce l Ensuring all materials, parts, and ... More about us ABB Motion Service Division serves customers worldwide by maximizing uptime, extending ... Production Manager Your role and responsibilities In this role, you will have the opportunity to execute service

Responsibilities also include managing technical documentation and ensuring high‑quality outputs and customer ... Join to apply for the Field Service Engineer role at Siemens Energy Get AI-powered advice on this job ... Overview A snapshot of your day: As Field Service Engineer you will be part of the Grid Enhancing Technologies

Preparing clear and accurate service reports using Word and Excel. ... You will be mainly accountable for: Performing field service tasks, identifying technical issues, and ... More about us ABB Motion Service Division serves customers worldwide by maximizing uptime, extending ... This position contributes to the Motion Service business area and involves close collaboration with customers ... Ensuring all materials, parts, and equipment are available and meet quality standards for service activities

Measuring service effectiveness via customer satisfaction scores. ... Leading end-to-end service design projects. Conducting user research and customer journey mapping. ... Contributing to customer experience goals. Communicating findings and recommendations. ... The Service Designer will collaborate with global multidisciplinary product teams to develop service ... Developing service blueprints and visualizations.

Strong customer orientation Basic Knowledge of: mechanical installation electrical installation, especially ... / FIELD SERVICE ENGINEER We’re unlocking community knowledge in a new way. ... Join to apply for the Field Service Engineer role at De Nora Continue with Google Continue with Google ... 1 day ago Be among the first 25 applicants Join to apply for the Field Service Engineer role at De Nora ... companies, trains our existing reps. and gathering service competitive intelligence from sites.

within SAP's Board Area Customer Service & Delivery, with more than 300 consultants worldwide. ... Drive the adoption of DMLT Automation topics within customer projects. ... technical and functional delivery for data migration and transformation initiatives as per SAP DMLT Service ... Collaborate closely with customers to assess transformation requirements, by quicklying up on DMLT Service ... About the team Data Management and Landscape Transformation (DMLT) is a global Service Delivery organization

Delivery organization within SAP’s Board Area Customer Service & Delivery, with more than 300 consultants ... technical and functional delivery for data migration and transformation initiatives as per SAP DMLT Service ... challenges and the specialized capabilities of the SAP Data Migration & Landscape Transformation (DMLT) Service ... or related fields About the team Data Management and Landscape Transformation (DMLT) is a global Service ... Collaborate closely with customers to assess transformation requirements, by quickly ramping up on DMLT Service

Degree in Service Design, Strategic Design, or Business. ... Ensure project quality and consistency throughout the service life cycle. ... Join to apply for the SENIOR SERVICE DESIGNER role at logotel We are looking for a person with a strong ... The ideal profile has experience in service design and end-to-end project management, with attention

innovate & creative solutions to problems that could be used globally amongst all of the service desk ... Provide training as required Reporting to the Global Service desk Head of Department regularly Find and

Overview At dentsu we are looking for a Client Service Director to join our team in Milan.

Customer Excellence teams (After Sales & Customer Service) by designing, developing and evolving all ... Familiarity with After Sales / Customer Service or Operations in general is considered a plus. ... support effectiveness, and increase the operational efficiency of the After Sales and Customer Service ... , and AI opportunities) into actionable insights that streamline processes, enhance service quality and ... At least 2 years of experience in Customer Experience or Process Specialist roles.

to influence product and service improvements, and managing complex escalations. ... About the Role We are looking for a Manager of Customer Success to lead a team of Customer Success Managers ... experiences throughout the customer lifecycle. ... customer value, adoption, and retention across our Enterprise SaaS portfolio. ... This is a pivotal leadership role within our growing Customer Success organisation, focused on driving

Ability to understand customer needs and focus on customer development. ... Join to apply for the Customer Solution Expert (Lombardia) role at BD Job Description Summary As Customer ... Customer support: Assists customers in using DS solutions accurately and handles product complaints and

Ability to understand customer needs and focus on customer development. ... Join to apply for the Customer Solution Expert (Lombardia) role at BD Nogales Norte. 4 days ago Be among ... Job Description Summary As Customer Solution Expert you will consolidate and develop relationships with ... Customer support: Assists customers in using DS solutions accurately and handles product complaints and ... Referrals increase your chances of interviewing at BD Nogales Norte by 2x Get notified about new Customer

Responsibilities Collaborate closely with Sales to receive and translate customer briefs into concrete ... Purpose of position: We are looking for an experienced R&D Customer Manager to join our Research & Development ... Specialists and Application Technicians Monitor both internal and external application tests, including customer

Join to apply for the Enterprise Customer Success Manager role at Canonical. ... We are hiring an Enterprise Customer Success Manager at Canonical. ... Manage a customer portfolio regionally, identify growth opportunities and renewal risks. ... Customer Success Managers (CSMs) develop trust with their customers and provide excellent experiences ... By understanding customer objectives, CSMs align expectations, suggest additional services or product

.* Knowledge of marketing automation, CRM, and data-driven strategies.* Familiarity with Salesforce Service ... Customer Journey Campaign Specialist page is loaded## Customer Journey Campaign Specialistlocations: ... Reporting to the Customer Journey Associate Manager, the role involves building customer journeys, managing ... ***Your Opportunity:**As a *Customer Journe**y Campaign S**pecialist,* you will support the planning, ... Coordinate campaign briefs, assets, timelines, and QA across teams.* Oversee audience management: segment of customer