service to ensure the smooth day-to-day operations of our hardware and platforms...managing a comprehensive knowledge base to help all stakeholders troubleshoot common issues and offer self-service..About the Role: Latch is seeking a highly-motivated and skilled Customer Support Agent to become a part..Responsibilities: Providing timely and effective customer support to Latch stakeholders through various..is responsible for serving as a product knowledge expert in Latch offerings, delivering exceptional customer